The Challenge: A Tech Stack That Matches the Standard of Service

For EEG, every project brings together dozens of moving parts—registration systems, website builds, sponsorship deliverables, social campaigns, and the ever-evolving event app. Their clients expect nothing short of seamless execution, flawless branding, and tech that “just works.”

But as the agency expanded its enterprise clientele post-COVID, the cracks in traditional event tech began to show:

• Rigid vendor processes on ad-hoc changes that couldn’t keep up with real-world event execution
  
• Code freezes that prevented critical updates close to the event, and even when the client needed changes on-site
  
• Disjointed integrations that created double-handling of data across registration, agendas, and apps
  
• And most importantly, a lack of true partnership—vendors that provided software, but not on-par services or roadmap input

“We manage everything from registration to social to on-site logistics. When we’re working with 10 different tech vendors, there’s no room for rigidity. We needed partners who could flex and adapt with us—and with our clients."

 — Janet King, Account Director, EEG

The stakes are high in enterprise events, which meant the mobile app, in particular, had to hit a sweet spot: robust enough for enterprise use, flexible enough for rapid change, and service-oriented enough to be trusted on-site.

“It’s not just about features. It’s about responsiveness. When something needs to change the week of the event—or the day before—you need a partner who’s there,” Janet explained.

The Solution: Amego as a Partner, Not Just a Platform

Enter Amego, a technology partner founded by people who have lived the same enterprise customer challenges EEG solves, with a deep understanding of the complexity, pace, and controlled chaos of live event production. When EEG first engaged with Amego in 2023, the fit was immediate. The platform’s balance of enterprise robustness and agile service perfectly aligned with EEG’s high-touch delivery model.

From the first project, Amego became more than a tool. It became an extension of the EEG team.

“When you’re managing multiple enterprise clients, flexibility is everything. Amego doesn’t say, ‘We can’t do that.’ They find a way. That’s what makes them different.”

 — Janet King, Account Director, EEG

Together, the two teams built a working rhythm rooted in collaboration and co-creation:

• Tight integrations with EEG’s own registration tool and other EMS platforms ensured unified data flow from registration to app engagement
• Brand-first execution, allowing each client app to feel like a natural extension of the enterprise brand, not a template
• Last-mile flexibility, enabling EEG to make updates on the fly via Amego’s CMS
• Shared service model, where Amego’s support team worked alongside EEG to handle back-end tasks, freeing agency bandwidth for strategy and creative execution

This partnership quickly became a differentiator in new business pitches, too. Clients noticed the alignment, the confidence, and the seamlessness in delivery, and it showed in wins.

How EEG Uses Amego

Across client portfolios like Nutanix .NEXT, EEG has used Amego to:

• Deliver fully branded mobile apps that match the scale & caliber of enterprise events
  
• Implement agenda segmentation and role-based access
  
• Leverage push notifications in creative ways
  
• Track survey completion and engagement metrics
  
• Introduce gamification and sponsor passports for expo floor traffic
  
• Ensure day-of support and service continuity

“When we rolled out Amego for Nutanix in Barcelona, the difference from the year before was night and day. The client noticed it. We noticed it. It just worked.”

 — Janet King, Account Director, EEG

The Results: Trust That Wins Business

EEG’s relationship with Amego has done more than enhance delivery, it has also helped win deals. Being an experienced integrated service partner with Amego has further strengthened EEG’s already prominent position as a thought leader in the event space as new deals come their way.

“Amego gives us confidence. We know it’s going to work. And when our clients say, ‘Wow, this is great,’ we know we made the right choice. It’s more than tech—it’s a true relationship.”
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— Janet King, Account Director, EEG